Privacy policy

Your privacy matters. At LUNAVA, we collect only the information needed to provide a safe, smooth shopping experience — like your name, contact details, shipping address, and payment information. We use this data to process orders, communicate about your purchases, improve our services, and personalize your experience.

We protect your information with secure systems and industry-standard measures. We never sell your personal data. We may share information only with trusted partners (payment processors, couriers, and service providers) to fulfill orders and comply with legal obligations.

We collect basic customer information—like contact details, shipping and billing addresses, and order history—to process purchases and provide support. Usage data and cookies help us improve the site and personalize offers. Your information is stored securely and is disclosed only to partners who assist with order fulfillment and payment processing. We retain data as necessary for business and legal purposes